This IT pilot fish works for a school system, which means some equipment is in decidedly non-IT-friendly locations.

"For example, I was responsible for one school that had a server rack in an area that was set to become an office," says fish. "I wasn't thrilled about this, but it was what it was.

"Our building crew asked me about enclosing the rack as they converted the space to an office. I said sure, as long as I can get to the rack and it stays cool.

"Fast forward a few weeks: I happened to walk into the new office to set up the phone and found the rack was completely enclosed with two-by-four framing and drywall -- no doors, no access. I couldn't plug in a port to a switch if I wanted to. And for me to punch down a new run? Forget about it.

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